How to File a Complaint Against a Credit Repair Company

If you’ve hired a credit repair company and are unhappy with their services, you can file a complaint with the proper authorities. Here’s a detailed guide to help you through the process.

Gather Supporting Documents

Before filing a complaint, collect evidence to support your claims. This may include:

Contracts and receipts
Correspondence with the company
Credit reports showing incorrect information

Choose the Appropriate Agency

Determine which agency to contact based on the nature of your complaint.

Federal Trade Commission (FTC): For violations of federal consumer protection laws
Consumer Financial Protection Bureau (CFPB): For complaints related to financial products and services
State Attorney General’s Office: For local laws and regulations

File Your Complaint

You can file a complaint online, by mail, or by phone. Provide the following information:

Your contact information
Details of your complaint
Copies of supporting documents

Follow Up

Once you submit your complaint, follow up regularly to check on its status or provide additional information if requested.

Additional Tips

Be clear and concise in your complaint.
Use only the facts and avoid subjective opinions.
Keep a record of all correspondence and interactions.
Be patient as investigations can take time.

Conclusion

Filing a complaint against a credit repair company can be an effective way to seek resolution if you’ve been wronged. By following these steps, you can increase the likelihood of your complaint being investigated and resolved fairly.